Philips Hue on Twitter: "@betlem All our generations of Lightstrips have this box, it is used for control and communication with the system. Are you sure it is a Hue lightstrip? Could
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Questions and Answers: Philips Hue Lightstrip Plus Dimmable LED Smart Light Multicolor 800276 - Best Buy
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Philips Hue Lightstrip Plus (2020) review: Hue's versatile, delicate LED light strip gets Bluetooth control
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![Philips Hue 在 Twitter 上:"@twistieman Hi there Tristan, we are sorry to hear that! Have you tried using the power supply and lightstrip in another socket? Could you send us a picture Philips Hue 在 Twitter 上:"@twistieman Hi there Tristan, we are sorry to hear that! Have you tried using the power supply and lightstrip in another socket? Could you send us a picture](https://pbs.twimg.com/media/DudH3XBUUAA_un4.jpg)